Terms of Use

Agreement to Terms

These Terms of Use constitute a legally binding agreement between you and Sunlit Plex Limited ("we", "us", "our") concerning your access to and use of our website and services.

By accessing our website or using our services, you agree to be bound by these Terms. If you disagree with any part of these Terms, please do not use our website or services.

About Us

Sunlit Plex Limited is a company registered in England and Wales.

Company Number: 09876543
Registered Address: 42 Bloomsbury Way, London, WC1A 2SE, United Kingdom
VAT Number: GB 234567890
Email: [email protected]

Our Services

Sunlit Plex provides literary curation and reading consultation services, including:

• Personal reading consultations
• Curated monthly book collections
• Reading groups and literary discussions
• Literary gift services
• Corporate reading programmes
• Reading intensives and structured programmes

Specific terms for each service are provided when you engage that service.

Eligibility

You must be at least 16 years old to use our services independently. If you are under 16, you may use our services only with the involvement and consent of a parent or guardian.

By using our services, you represent that you meet this age requirement or have appropriate parental consent.

Account and Registration

Some services may require you to create an account. When you do:

• You must provide accurate, current, and complete information
• You must maintain and promptly update this information
• You are responsible for maintaining the confidentiality of your account credentials
• You are responsible for all activities that occur under your account
• You must notify us immediately of any unauthorised use of your account

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

Service Terms and Payments

Pricing

Prices for our services are listed on our Services page and are in Pounds Sterling (GBP) unless otherwise stated. We reserve the right to modify our pricing with reasonable notice to existing clients.

Payment

Payment is required before or upon delivery of services, depending on the service type. We accept payment by major credit and debit cards and bank transfer.

For subscription services (such as monthly collections or reading groups), payment is taken monthly in advance. You authorise us to charge your chosen payment method on a recurring basis.

Cancellation and Refunds

Different services have different cancellation terms:

• Personal Consultations: Cancel up to 48 hours before your scheduled appointment for a full refund. Cancellations within 48 hours are non-refundable.
• Monthly Collections: Cancel anytime before the 25th of the month to avoid the next month's charge. No refunds for the current month once dispatched.
• Reading Groups: One month's notice required for cancellation. No refunds for the current month.
• Reading Intensives: Cancel within 14 days of purchase and before the first session for a full refund. Partial refunds may be available for unused sessions in exceptional circumstances.

Consumer Rights

If you are a consumer within the United Kingdom, you have certain statutory rights under the Consumer Rights Act 2015. Nothing in these Terms affects those statutory rights.

Intellectual Property Rights

Our Content

All content on our website and in our services, including text, graphics, logos, images, and software, is owned by or licensed to Sunlit Plex Limited and is protected by copyright, trademark, and other intellectual property laws.

You may view and print content for personal, non-commercial use only. You may not:

• Modify, copy, distribute, or republish our content without permission
• Use our content for commercial purposes
• Remove copyright or proprietary notices
• Transfer content to another person or website

Your Content

When you share information with us (such as reading preferences, reviews, or testimonials), you grant us a non-exclusive, worldwide licence to use that information to provide and improve our services.

We will not publicly share your testimonials or reviews without your explicit permission.

Book Recommendations

Our recommendations are professional opinions based on our expertise and understanding of your preferences. However:

• Reading preferences are subjective, and not every recommendation will resonate with every reader
• We make no guarantees that you will enjoy every recommended book
• We are not responsible for the content of books we recommend
• Book availability and pricing are subject to change and are outside our control

We strive to understand your tastes and provide recommendations we genuinely believe will suit you, but reading enjoyment cannot be guaranteed.

Third-Party Links and Services

Our website may contain links to third-party websites or services. We provide these for your convenience but do not control or endorse these external sites.

We are not responsible for:

• The content, privacy practices, or terms of third-party sites
• Any loss or damage resulting from your use of third-party services
• The availability or quality of books purchased from external retailers

Your interactions with third parties are solely between you and them.

Acceptable Use

When using our website and services, you agree not to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorised access to our systems
• Interfere with the proper functioning of our website
• Use automated systems to access our website without permission
• Impersonate another person or entity
• Collect information about other users without consent
• Use our services for any unlawful or fraudulent purpose

Limitation of Liability

To the fullest extent permitted by law:

• We provide our services "as is" without warranties of any kind
• We do not warrant that our services will be uninterrupted, error-free, or completely secure
• We are not liable for indirect, incidental, consequential, or punitive damages
• Our total liability to you for any claim arising from our services is limited to the amount you paid us in the six months prior to the claim

This does not affect your statutory rights as a consumer or exclude liability for death or personal injury caused by our negligence, fraud, or fraudulent misrepresentation.

Indemnification

You agree to indemnify and hold harmless Sunlit Plex Limited, its directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your violation of these Terms
• Your violation of any rights of another party
• Your use of our services

Privacy and Data Protection

Your use of our services is also governed by our Privacy Policy and GDPR information. Please review these documents to understand how we collect, use, and protect your personal information.

Modifications to Services

We reserve the right to modify, suspend, or discontinue any aspect of our services at any time. We will provide reasonable notice of significant changes that affect existing clients.

We are not liable to you or any third party for any modification, suspension, or discontinuation of our services.

Changes to These Terms

We may update these Terms periodically. When we make significant changes, we will:

• Update the "Last updated" date at the top of this page
• Notify you via email or prominent notice on our website
• Give you reasonable opportunity to review changes before they take effect

Your continued use of our services after changes take effect constitutes acceptance of the revised Terms.

Termination

We may terminate or suspend your access to our services immediately, without prior notice, if you breach these Terms or engage in conduct we deem inappropriate or harmful.

You may terminate your relationship with us by cancelling your services in accordance with our cancellation policies.

Upon termination:

• Your right to use our services ceases immediately
• You remain liable for any outstanding payments
• We may retain your information as required by law or legitimate business purposes

Dispute Resolution

We aim to resolve disputes amicably and encourage you to contact us first if you have concerns.

If informal resolution fails, you may pursue remedies through:

• The courts of England and Wales, which have exclusive jurisdiction
• Alternative dispute resolution services, if both parties agree

Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary. The remaining provisions will continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and Sunlit Plex Limited regarding our services.

Waiver

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. Any waiver must be in writing and signed by us.

Assignment

You may not assign or transfer these Terms or your rights under them without our prior written consent. We may assign these Terms without restriction.

Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, fuel, energy, labour, or materials.

Contact Information

For questions about these Terms, please contact us:

Sunlit Plex Limited
42 Bloomsbury Way
London WC1A 2SE
United Kingdom
Email: [email protected]